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Making sure you get the right deal is important to us, so we're happy to help you with any pre-sales or site queries. After you've bought a product, O2's advisers are happy to help you. Please choose the option that best suits you:

  • Online support - Try this first. We may have already answered your question here.
  • Pre-sales queries - Use this if you want specific advice about ordering a clearance phone, or if you have any questions about's range of products.
  • After sales and technical support - Use this to contact us if you have any device issues or to give feedback on any aspect of our service.
  • Site feedback - use this to let us know what you think of our site, or if any pages don't seem to be working properly.

We can only help you with pre-sales enquiries or with issues with this site.

If you are an existing O2 customer with an account problem, technical issue, or want to give feedback on O2 as a network provider, then please use the after sales and technical support link above.